Effective Date: January 1, 2025
At Ready Rides Fleet LLC, we understand that personal belongings can occasionally be left behind in one of our rental vehicles or with a courier delivery. We are committed to making every reasonable effort to help reunite customers with their lost property while maintaining the safety, privacy, and security of all parties involved.
This Lost & Found Policy applies to:
Customers are responsible for ensuring they have removed all personal belongings before:
We encourage customers to perform a final inspection of the vehicle before returning the keys.
After every rental, Ready Rides Fleet LLC performs a standard vehicle inspection.
If personal property is found, we will make reasonable efforts to contact the renter using the contact information associated with the reservation.
Items will be documented and secured according to this policy.
If a courier driver discovers customer property left in a delivery vehicle after completing a route, the item will be reported to management and placed into our Lost & Found inventory.
If ownership can be reasonably identified, we will attempt to notify the customer.
If you believe you have left an item in one of our rental vehicles or delivery vehicles, please contact us as soon as possible.
When reporting a lost item, please provide:
Providing accurate information helps us locate your property more quickly.
To claim a lost item, customers may be asked to provide:
Ready Rides Fleet LLC reserves the right to refuse release of property if ownership cannot be reasonably verified.
Unless prohibited by law or otherwise stated below, lost items will generally be held for 30 calendar days from the date they are found.
After the holding period expires, unclaimed items may be:
Perishable items such as:
May be discarded immediately or as soon as they are no longer suitable for storage.
Ready Rides Fleet LLC will not store items that are:
If prohibited or illegal items are discovered, they may be turned over to the appropriate law enforcement authorities without prior notice.
Items such as:
Will be secured separately whenever possible.
Additional verification may be required before these items are released.
At the customer's request, Ready Rides Fleet LLC may arrange to ship recovered property to a verified address.
Customers are responsible for:
Shipment is at the customer's request and risk.
Customers may retrieve their property during normal business hours by scheduling an appointment with our Customer Support Team.
Please bring:
If a customer cannot be contacted or fails to retrieve property within the applicable holding period, Ready Rides Fleet LLC may dispose of the property in accordance with company policy and applicable law.
We are not obligated to store property indefinitely.
Ready Rides Fleet LLC is not responsible for personal belongings left behind in rental vehicles or delivery vehicles.
While we make reasonable efforts to locate, safeguard, and return found property, we cannot guarantee:
To the fullest extent permitted by law, Ready Rides Fleet LLC is not liable for the loss, theft, damage, deterioration, or disposal of personal property left behind in vehicles or otherwise in our possession under this policy.
When contacting customers about lost property, Ready Rides Fleet LLC will use the contact information associated with the customer's reservation, order, or account.
We will not disclose information regarding lost property to unauthorized individuals.
Ready Rides Fleet LLC reserves the right to modify this Lost & Found Policy at any time.
The most current version will be available on our website.
If you believe you have lost an item, please contact us as soon as possible.
Ready Rides Fleet LLC
📍 Sandy Springs, Georgia
📞 Phone: (470) 778-8249
📧 Email: [email protected]
🌐 Website: www.gowithreadyrides.com
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